Not Real Interpreting - Spanish Interpreter CyraCom Employee Review

2.0
Nov 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Paid training with breaks. Good coffee. Chat with other fellow terps.

Cons

Once hired, Cyracom becomes your life. Forget about going to potty or eating. If you get sick you have no job. No if ands or buts. You're a corporate wage slave. Management trains Spanish interpreters to be Mexified. This means use Mexican Spanish words and slang. Spanish speaking LEP's are not all Mexican and our job is to communicate clearly to everybody, not just Mexicans. Some Mexican terps complain that they cannot understand Caribbean Spanish speakers. Isn't that your job? If you are an English to French interpreter and you can't understand English speakers with accents unfamiliar to you then you are no interpreter but a call center representative that operates as an interpreter to provide customer service. You can't use that lazy excuse if you were a court interpreter. This is the McDonald's of interpretation and if this is truly your calling explore the courts and more professional environments that will truly test your Spanish game. But to break into those echelons you need to invest a lot money and become certified. They try to robotize terps as evidenced by their instructions and commands. I suspect that the company does this because once AI takes over, they'll create algorithms using all of our audio and have no use for human terms. Find yourself a real career and run from this dead end. This is no different than the now defunct Corinthian colleges that were diploma mills only you get paid for them to download your consciousness.

Explore other reviews about CyraCom

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours. Will accommodate weekends schedule.

Cons

High call volume from different industries, which requires a broad knowledge from an interpreter.

5.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

In all of my professional career, the IT work here is the most laid back I have ever been with. Sadly, the fun was short-lived after we were sold out when the company was acquired by its rival Propio. They laid off the entire IT folks, dismantling this competition, retaining only less than ten from the whole organization. But it was a pleasure while it lasted. Too bad because their folks were easy going and management is mediocre but I learned a lot, plus it was what I needed in my situation, where I had to multitask working while taking care of personal matters, so it was a bonus.

Cons

Nothing really complicates my tenure here except some projects are really slow in implementation, lacking clear requirements and at some point I was shoved into something where there was really no discussion at all about a project and you just have to dig into it but I have experience so it was no sweat for me at all. There was also a point where I heard a lie about a project being complete but when I started working on it I just realized it was not even started at all and the other is not even deployed or existing so there you go I just had to keep silent and work on completing it. Plus Propio conned us by giving us false hope into thinking we get severance pay but it is not really severance pay instead they just tapped into the our state unemployment benefit and made it look like it is a severance pay. Unemployment benefit is not severance pay.

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