Spanish Interpreter - Anonymous employee CyraCom Employee Review

3.0
Jul 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quarterly bonuses based on performance. Food day every month. Flexible schedule (for school reasons) based on business needs. If you don't go to school you can request a schedule change every 6 month and get it approved based on business needs. Can also swap shifts and schedules with interested individuals. Great coworkers Good benefits

Cons

Spanish is very low paid compared to all of the other languages there. Spanish interpreters also have back to back calls all day while I've seen another language interpreter take only 5 calls during his entire shift. If your are a woman, Not enough bathrooms, you will spend half your break just walking to the other side to find those other bathrooms "close for maintenance" Very stressful job. You interpret for 2500 clients which include medical, financial institutions, court, emergency response teams, insurance companies, hotels, so on. When interpreting, you don't always have an excellent connection, or you neighbors are louder then the doctor who has you on speaker.

Explore other reviews about CyraCom

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours. Will accommodate weekends schedule.

Cons

High call volume from different industries, which requires a broad knowledge from an interpreter.

5.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

In all of my professional career, the IT work here is the most laid back I have ever been with. Sadly, the fun was short-lived after we were sold out when the company was acquired by its rival Propio. They laid off the entire IT folks, dismantling this competition, retaining only less than ten from the whole organization. But it was a pleasure while it lasted. Too bad because their folks were easy going and management is mediocre but I learned a lot, plus it was what I needed in my situation, where I had to multitask working while taking care of personal matters, so it was a bonus.

Cons

Nothing really complicates my tenure here except some projects are really slow in implementation, lacking clear requirements and at some point I was shoved into something where there was really no discussion at all about a project and you just have to dig into it but I have experience so it was no sweat for me at all. There was also a point where I heard a lie about a project being complete but when I started working on it I just realized it was not even started at all and the other is not even deployed or existing so there you go I just had to keep silent and work on completing it. Plus Propio conned us by giving us false hope into thinking we get severance pay but it is not really severance pay instead they just tapped into the our state unemployment benefit and made it look like it is a severance pay. Unemployment benefit is not severance pay.

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