Pros
Credentialing and onboarding process was well organized. The steps after being hired were clearly explained and went exactly as promised. The support team was helpful throughout – and kept my responsibilities to complete my credentialing to a minimum. There was a bit of a learning curve with my first couple of sessions - both the clinical and technical support team responded within minutes to any of my concerns (even if they were questions I had already asked and needed clarification a second time). The EHR system was user friendly and fairly intuitive. I have seen other reviews mention the excessive paperwork - that has not my experience at all. My clinical supervisor was helpful in reviewing the best ways to approach the EHR system in a way that minimized my time commitment and allowed me to focus on therapy as opposed to documentation. I have been completely in control of my schedule and have been able to easily take on as many clients as I wish. They do ask that you open at least 5 appointment times for your caseload each week – and there was definitely no issue in getting those filled quickly. My clients have been diverse and for the most part, within the specialty areas I have listed in my profile.
Cons
No different than any telehealth platform - occasionally run into issues with sound, connection etc. when meeting with client.