A SINKING SHIP. UNDER CURRENT MANAGEMENT - LOOK ELSEWHERE! - Sales Representative D.R. Horton Employee Review

1.0
Jul 15, 2018
Recommend
CEO approval
Business Outlook

Pros

NONE - This division's best days are behind it. It's basically a "sweat shop" of a division now.

Cons

EVERYTHING! Over the last decade working there I was part of a powerhouse division of elite professionals that maintained market dominance of being the #1 Builder in Las Vegas. Sales People were paid very well and company morale was always high. About 5-ish years ago a new "senior management" took control and has managed to run the ship into an iceberg, and now it's sinking fast! First, tHEy made sure to run out all competent department heads and replace them with crony friends and puppet sales management, who are simply "yes-people" and/or completely unqualified for their position - is mentally/emotionally/verbally abusive, and if tHEy don't like you for whatever egomaniacal reason then will do whatever possible to make your work life miserable - hypocrites that will preach one message in the meetings and then behave completely opposite - does everything in power to make sure sales people get paid as little as possible - has structured the commission so that over 1/2 of it is a "bonus" that is made virtually impossible to hit, unless you're one of a handful of "favorites." They do this by not putting enough product in the ground or moving you around so much you can't get anything going. The "favorites" get the good communities or are left alone to make good money, while most other agents top out around $70k/yr... if they're lucky! THIS IS NOT WHAT THEY TELL YOU DURING YOUR INTERVIEW - IT IS ALL LIES AT YOUR INTERVIEW. The sales management has absolutely no skills or training for tHEiR position and simply resorts to fear tactics, constant write-ups for trivial items, termination threats, etc... all from behind the computer (usually from home) because too lazy and uncompassionate to lead through inspiration, support, or much less by example - will lie directly to your face about anything and everything and enjoys making people feel bad and uncomfortable. In the past, turnover was maybe 1 or 2 sales people a year because pay was great and morale was high, and it was very difficult to get a job at DR Horton. Now, many senior agents are leaving due to the abusive environment and low pay, and new hires are like a revolving door because there is no training and they have to fend for themselves. 5+ excellent agents are gone just in the last month+, and morale in every department is the lowest I have ever seen. This division has gone from being the #1 builder in Las Vegas to currently #4 this year from complete and utter incompetence. It will never recover under this management, just like Centex Homes Las Vegas that was previously run into the ground by them as well. My advice to anyone seeking employment in any department at the Las Vegas division is to simply look elsewhere until these unprofessional people are removed from their positions.

Explore other reviews about D.R. Horton

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid well. The more you care, the better the reputation you will create and the better the clients will be.

Cons

Depending on community you get it can be more of a grind and take some time to get it running the way it needs to be. The drive to a community may be far from your house.

avatar
D.R. Horton Response
2w
Thank you for taking the time to share your experience. We are grateful for your contributions and wish you continued success!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Cannot name any pros. There are good qualities for certain not all bad here but must be a well embedded figure in the real estate industry here in central VA. OR you must know managment personally... The HSA ia nice for certain but thats it

Cons

I strongly caution potential employees about this company due to significant issues with management and pay structure: - Employees are classified as W2 in Virginia but receive no base pay, meaning all income relies on lead generation. This creates immense pressure without guaranteed compensation and this also includes your insurance. if you have no pending commissions the corp office will call and ask you to pay for your insurance so be careful to even enroll.. - The requirement to be present in the model from 10 AM to 6 PM without pay is a burden, especially since leads are not provided, forcing employees to perform outreach without compensation. Which would be okay if they had traffic or plan to create traffic but its all on you 100% no excuses or exceptions unless you are good with management which is not based on preformace like management claims. - Management is inconsistent and often unresponsive, leading to frustration. There is a clear lack of loyalty even towards upper management, with many feeling unsupported and undervalued. - Favoritism is prevalent, with senior representatives enjoying privileges that are not extended to others. This creates an unfair environment where performance standards seem to apply selectively. - The overall morale is undermined by poor management practices, with managers openly complaining about the director of sales while providing contradictory statements regarding rules and expectations depending on who you are OR who you know If you are a good sales rep, don’t waste your time here. Seek opportunities where your talents will be recognized and rewarded.

avatar
D.R. Horton Response
5d
We are disappointed to hear your time with D.R. Horton did not meet your expectations. We truly value your feedback and are always working to improve. If you would like to discuss more, please reach out to careers@drhorton.com.
See reviews by: Helpful|Rating|Date|All