Good, bad and ugly - Product Specialist DAT Solutions Employee Review

2.0
Jan 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Small business feel Always something to do/get done Company parties and food trucks

Cons

Strict, borderline illegal schedules - I was regularly punished for taking bathroom breaks, given written warnings for going more than 60 seconds over lunches and breaks Any given story, process and/or answer will differ depending on who in management you ask Unprofessional and petty - time off requests taken away after being accepted for various reasons: disagreements with management, less than desired performance, etc. Transparent and toxic favoritism Minimal communication from management The customer supports model is to squeeze out as much work and productivity out of its workers as possible until they burn out No regard for mental health or well-being I was regularly taken advantage of for taking over large roles like manager and Partnership Manager - I was never compensated for it or given an option to apply for the actual jobs

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DAT Solutions Response
5y
Thank you for taking the time to leave a review. We’re sorry you had a negative experience with DAT, and that we didn’t live up to your expectations. In a call center environment, structure is critical to meeting customer expectations. We are committed to making sure time off is handled fairly and within the guidelines outlined in our policies and procedures. More importantly, we pride ourselves on creating opportunities for those interested in a career path within DAT. Thank you again and we wish you the best in your future career opportunities.

Explore other reviews about DAT Solutions

5.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive benefits and pay. Great leadership and management

Cons

Promotions happen slowly in the sales department

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

None really.. they are the worst

Cons

If you're sharing your personal experience, it's best to stick to specific observations and avoid statements that could be interpreted as factual accusations. Here's a rewritten review: > 1 Star My experience at DAT Solutions was extremely stressful and disappointing. Management and supervisors often presented themselves as supportive, but I frequently felt that business priorities came before employee well-being. The workload was often overwhelming, and I felt there was little concern for work-life balance. The environment could be very political at times, and I experienced situations where coworkers were not always supportive or collaborative. The company also has a significant global workforce, which may impact opportunities and team dynamics depending on your role. In my opinion, leadership within Product Support II and the Specialist teams was one of the most challenging aspects of working there. Communication, recognition, and employee support did not meet my expectations. Overall, this was one of the most stressful places I've worked, and I would not recommend it based on my personal experience. This version is more likely to be accepted by review sites because it focuses on your experience rather than making claims that may be difficult to verify.

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