What a Mess! - Anonymous employee DECIEM Employee Review

1.0
Jun 5, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product and core values

Cons

Too bad they do not apply those core values to their employees. This company grew too fast for how it is currently ran. 0 work/life balance, your schedule will change sometimes the day of your shift which is illegal. They employ a lot of twenty-somethings at head office with no retail, sales, management or leadship experience. If you are a mind reader, then this is the right company for you! Everything needs to be done yesterday so if you like to time-manage or prioritize dont work here, and everyone is more concerned with the chain of command than actually accomplishing something. You will get emails about the same thing from 5 or more people, all CC'ing each other in their email anyway, and this is where it gets really messy because there are so many people with their hands in the pot it will make your head spin. Their business reporting system is slower than molases in January, you will have to go through 5 screens to get the information you need and their POS system is way more complicated than it needs to be and also very slow. Their HR recruits for talent from headquarters and leaves you to do all the paper work, filing etc. If you want to know how much you'll be making, you can only discuss with HR, don't ask your hiring manager. They hire/fire faster than most people change underwear and with no feedback, reason, opportunity to show improvement or disciplinary recourse. If you want to bring your lunch to work, only bring cold food as there are no microwaves provided for employees so as not to interfere with the scent of the store fragrance. It is truly a shame, as this brand/company has so much potential.

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DECIEM Response
6y
Thank you for taking the time to share your feedback as it helps identify our opportunities and allows us to implement positive changes moving forward. Employees are encouraged to reach out to HR if they have any concerns to help resolve any issues in the workplace. Our global teams are growing quickly and we are putting in place resources to support all teams in the best way that we can. Your feedback will be shared with the management team to assist with changes moving forward and if you would like to discuss your experience in further detail, we are always happy to listen.

Explore other reviews about DECIEM

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

A company truly committed to and lives by its values its the first time I had seen that in retail . The company also stays on top of training in a structured and timely manner so you're always up to date and are given the proper information. Good pay as well, amazing discount this job is very interesting if you are passionate about cosmetics.

Cons

For me it was not having flexible hours

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DECIEM Response
2mo
Thank you for taking the time to share your feedback and your experience with us. We deeply appreciate your feedback.
4.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall a good company in the retail skincare space. Well organized corporate. Canadian own company. Honestly in these jobs what really makes or breaks it is your coworkers and manager. Good regional manager in the US. Great skincare for a good price and I stand by that even though I no longer work there.

Cons

It's retail, never enough money. No real growth if you're located in US

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DECIEM Response
5mo
Thank you for sharing your feedback as it helps us identify our opportunities and allows us to implement positive changes moving forward. We are always looking for ways to improve and to make DECIEM an amazing home for our entire team as we continue to grow.
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