Terrible HR team and Management in head office!!! - Store Ambassador DECIEM Employee Review

1.0
Aug 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Great discount and good start to be able to learn how to consult with skincare. Okay pay for retail

Cons

During my time working at the company for less than a year I went through a lot of the company's drama and having consistently nice people being sacked for no valid reasons. The company was shut down for globally for less than a week with no real indication to us employees wether we still had a job still or not. No updates from HR or head office during this time making everyone who worked for the company very anxious and clueless as wether we still had a job or not. I was also working just with my manager on a counter in a department store where we we're hardly ever visited by area managers or trainers from head office so felt very much out of the loop as to what was going on and unaccessible to ask any questions that we needed. Head offices treatment towards people with disabilities is disgraceful which have no concern if you need time off to recover and any real understanding or regards for your wellbeing. Never a company I will invest ever again in or recommend anyone else to do so.

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DECIEM Response
6y
Thank you for taking the time to share your feedback as it helps identify our opportunities and allows us to implement positive changes moving forward. Employees are encouraged to reach out to HR if they have any concerns to help resolve any issues in the workplace. We are committed to providing accommodations as needed. Our global teams are growing quickly and we are putting in place resources to support all teams in the best way that we can. Your feedback will be shared with the management team to assist with changes moving forward and if you would like to discuss your experience in further detail, we are always happy to listen.

Explore other reviews about DECIEM

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

A company truly committed to and lives by its values its the first time I had seen that in retail . The company also stays on top of training in a structured and timely manner so you're always up to date and are given the proper information. Good pay as well, amazing discount this job is very interesting if you are passionate about cosmetics.

Cons

For me it was not having flexible hours

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DECIEM Response
2mo
Thank you for taking the time to share your feedback and your experience with us. We deeply appreciate your feedback.
4.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall a good company in the retail skincare space. Well organized corporate. Canadian own company. Honestly in these jobs what really makes or breaks it is your coworkers and manager. Good regional manager in the US. Great skincare for a good price and I stand by that even though I no longer work there.

Cons

It's retail, never enough money. No real growth if you're located in US

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DECIEM Response
5mo
Thank you for sharing your feedback as it helps us identify our opportunities and allows us to implement positive changes moving forward. We are always looking for ways to improve and to make DECIEM an amazing home for our entire team as we continue to grow.
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