Horrible Management - Key Holder DECIEM Employee Review

1.0
Aug 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Staff Discount and welcome package Mostly good products Decent pay

Cons

Horrible managers at every level No communication whatsoever I would absolutely not recommend working here. The managers treat employees terribly, display clear favoritism, and have absolutely no concept of communication. At a store level, the managers are not trained to actually handle management, and in my case, my manager was an absolute nightmare and would lash out at staff constantly. It was awful. Upper management was unprofessional and lacked communication with staff. Also, there were consistent errors with payroll, and the company did some questionable things, such as demand us to pull product from shelves and not explaining the reason, many times demanding it to be destroyed and have proof taken. The products that we did this to were ones that just the day had been sold to customers. If there is an issue with your product, or even if its something as simple as discontinuing a product that isn't selling, there needs to be communication about it! Constantly, popular products would be unavailable to order, sometimes for months at a time without explanation. It's just a mess. Overall, I would never recommend working here. Until they hire management on all levels that know what they are doing, I would avoid at all costs.

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DECIEM Response
6y
Thank you for sharing your feedback as it helps identify our opportunities and allows us to implement positive changes moving forward. At DECIEM, we believe in Kindness and Fairness. Employees are encouraged to reach out to HR if they have any concerns to help resolve any issues in the workplace. Your feedback will be shared with the management team to assist with changes moving forward and if you would like to discuss your experience in further detail, we are always happy to listen.

Explore other reviews about DECIEM

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

A company truly committed to and lives by its values its the first time I had seen that in retail . The company also stays on top of training in a structured and timely manner so you're always up to date and are given the proper information. Good pay as well, amazing discount this job is very interesting if you are passionate about cosmetics.

Cons

For me it was not having flexible hours

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DECIEM Response
2mo
Thank you for taking the time to share your feedback and your experience with us. We deeply appreciate your feedback.
4.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall a good company in the retail skincare space. Well organized corporate. Canadian own company. Honestly in these jobs what really makes or breaks it is your coworkers and manager. Good regional manager in the US. Great skincare for a good price and I stand by that even though I no longer work there.

Cons

It's retail, never enough money. No real growth if you're located in US

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DECIEM Response
5mo
Thank you for sharing your feedback as it helps us identify our opportunities and allows us to implement positive changes moving forward. We are always looking for ways to improve and to make DECIEM an amazing home for our entire team as we continue to grow.
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