Used to be great. It's gotten worse over time. - Loan Originator DHI Mortgage Employee Review

3.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good opportunities to learn new skills and become proficient in the mortgage business. Because of the incentives DR Horton offers on their new homes, business stays more steady than at other competitors. I appreciate knowing I have more job security because of that.

Cons

The company has become stingier over the years. Various job roles and departments used to receive certain bonuses or commissions based on their production targets, and now some of those bonuses have been taken away. Remaining bonuses have become harder to obtain because management has raised the target that needs to be hit in order to earn it. When you take away incentives for people to perform well (or make it more difficult to obtain), then people will lose desire to perform well. Quality will go down, and both employee and customer satisfaction will be hurt. It changes the environment from one in which production employees are motivated to do their best and excel, to one where a large amount of people have mentally given up and just do enough to keep their job.

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DHI Mortgage Response
6mo
Thank you for your feedback, as well as your contributions as a DHI Mortgage teammate. The DHIM leadership team has reviewed your comments and regret that you feel your experience is inconsistent with the values we strive for, including a positive and respectful environment and competitive employee compensation and benefits. We will continue to review your comments in order to provide the highest level of workplace satisfaction possible.

Explore other reviews about DHI Mortgage

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

work from home and low stress

Cons

slow build up in experience

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DHI Mortgage Response
4mo
Thank you for taking time to share your feedback. We are happy to hear that your experience aligns with many of our company goals and priorities. At DHIM, our team members are highly valued, and our company culture is very important to us, and we strive daily to create a positive, supportive and rewarding workplace for everyone. Thank you again for your feedback as well as your contribution!
1.0
Dec 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good exposure for a start in the mortgage/RE industry. stock options. there used to be more.

Cons

where do we begin. company's a complete dumpster fire, and has been ever since D.R. passed away almost 2 years ago. don't you dare have a life, because if your metrics are impacted, you'll never hear the end of it. the company implemented metrics for each department that literally work against each other. there is no common sense any more, no critical thinking skills. everyone is reactive all for the sake of meeting their departments metric to be green on a report- completely forgetting the homebuyer, and builder given the market we're all currently in. every day is a fight from the moment you log on. upper management is out of touch, insincere, and acts like everything is fine. i can't keep track of how many layoffs there have been in the past year, seems like it's every month at this point. there are a-lot of really great people that work there, but there's also just as many who are a waste of a salary. some managers have no business being managers. it didn't use to be like this.

2
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DHI Mortgage Response
6mo
Thank you for your feedback, and your contributions as a DHI Mortgage teammate. The DHIM Leadership Team has reviewed your comments. We are disappointed to hear that you feel your experience has not aligned with the values we embrace. At DHIM, we focus on cultivating positive employee and customer experience, along with effective leadership at all levels. We continue to review your comments in order to provide the most collaborative and fulfilling workplace possible.
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