Slow moving HQ, Entitled Management - Anonymous employee DHL Employee Review

2.0
Oct 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They attempt to be an employer of choice. Decent people for the most part.

Cons

A lot of growing pains. They have had the same ambition for years, and it's not getting done. Have spent millions of dollars on consultants, and expenses for people to fly around the world, senior management is brought on board on really good packages, but are they effective? If senior management is hired on great packages, then why do they need so many consultants? Then it's easy to blame someone else when the work doesn't get done. Many people in the HQ do not do much, and are unreceptive. They are civil servants, and it's difficult to be fired in Germany, so they are reshuffled on the same lucrative package. I believe many people stay because it's comfortable and they are decently compensated.

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5.0
Jul 6, 2026
Recommend
CEO approval
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Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

Only bad thing is the micromanaging of some supervisors.

2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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