DHL customer service - Customer Service Representative DHL Employee Review

2.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun group good environment to work in

Cons

Rotating shifts is a pain

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DHL Response
1y
Dear colleague, Thank you very much for your opinion. We are pleased to read that you have a good team environment in Auckland. We love to read that you enjoy the fun group and positive work environment at DHL. Rotating shifts can be challenging, we suggest having a conversation with your manager to explore ways to create a more balanced approach to your rotating shifts. We wish you all the best, and please continue in this great mood! Your DHL Team

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

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3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-retirement through fidelity -employee discounts -mostly laid back

Cons

-they will work you -next person up environment -have to suck up to get promoted -there can be a slow day and they’ll keep you busy with meaningless work -unionized so new hires will start with bad schedules

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