Not good - Customer Service DHL Employee Review

1.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

People Modern office Location View

Cons

Poor management Unfair pay Overworked Little reward

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DHL Response
1y
Hello, Thank you for sharing your feedback regarding your experience in Customer Service at our Staines location. We’re sorry that your time with us did not meet your expectations, particularly regarding management, pay, and workload. We’re glad you appreciated your colleagues and the office environment, but we acknowledge the concerns you've raised. Your insights are crucial for us to identify areas for improvement, and we are committed to enhancing our workplace culture and ensuring that all employees feel valued and rewarded. We appreciate your honesty and hope you find success in your future endeavors. Best regards, Your DHL Team

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

Only bad thing is the micromanaging of some supervisors.

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-retirement through fidelity -employee discounts -mostly laid back

Cons

-they will work you -next person up environment -have to suck up to get promoted -there can be a slow day and they’ll keep you busy with meaningless work -unionized so new hires will start with bad schedules

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