Great pay; lots of drama - Tug dispatch lead DHL Employee Review

4.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is good for level of work. At the moment it’s a union position so seniority can be a pro or a con depending on service time. Easy to get along with most people. 4 Weeks vacation.

Cons

Basically high school drama between all the leads. Management is incompetent/out of touch with the operation and hire based on favoritism. Outdoors in the hot and the cold.

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DHL Response
11mo
Dear collueague, Thank you for your insightful feedback! We’re glad to hear that you find the pay competitive and appreciate the generous vacation time. It's great to know that you enjoy working with your colleagues. Your comments about the dynamics between leads and the need for more management engagement are important, and we value your suggestions for improvement. We are committed to fostering a positive work environment and will take your advice into consideration. Thank you for being a part of our team, and we encourage you to keep sharing your thoughts! All the best to you and your colleagues in Erlanger, Your DHL Team

Explore other reviews about DHL

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

Only bad thing is the micromanaging of some supervisors.

2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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