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      DICK'S Sporting Goods

      Engaged Employer

      DICK'S Sporting Goods reviews

      Review - Customer Service and Sales Lead - Customer Service Lead DICK'S Sporting Goods Employee Review

      4.0
      Feb 2, 2026
      Customer service lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Several locations, so the commute was great Friendly work environment More freedom to apply discounts than other retailers Active investment in employees furthering careers Low stress Management will often do what entry level employees do (can also be a con)

      Cons

      Retail scheduling is always tough There's not a lot of room for creativity or intellectual pursuits Management will often need to do what entry and intermediate level employees do (this can also be a pro)

      Explore other reviews about DICK'S Sporting Goods

      5.0
      Jan 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Corporate is 10/10. At a large company, every department is different but they value their customers and employees and offer great benefits. Rewarding to work there

      Cons

      Not much to say. Best employer I’ve had

      1
      2.0
      Jun 29, 2026
      Sr scrum master
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Unlimited PTO with 401k match is awesome

      Cons

      - Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

      1
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