Management negatively impacts the experience - Sales Associate/Cashier DICK'S Sporting Goods Employee Review

3.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Probably an okay corporation, I just had a bad experience with the management.

Cons

- The manager makes or breaks the experience. A bad manager can really hurt it. - I experienced short staffing and being underpaid. - Floor plan changes were requested by corporate, but the store did not have the proper hardware to easily complete the changes. - Customer service/retail challenges, as expected.

Explore other reviews about DICK'S Sporting Goods

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy, flexible schedule with nice co-workers

Cons

Nothing but nice things to say about the company.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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