Cool from outside, not from inside... - Manager DICK'S Sporting Goods Employee Review

2.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun place to work if you love sports, especially for the hourly associates. Not a bad gig part-time for students or those seeking part-time work.

Cons

Culture through management was miserable. Had a DM ask me once to teach my employees to break it off with a customer and get back to "work." It's a stack it high and let if fly mentality with no focus on service. Not a fun place to be a manager...

Explore other reviews about DICK'S Sporting Goods

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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