Long hours. Very demanding - Sales Support Manager DICK'S Sporting Goods Employee Review

1.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

I'm sorry to say there were not a lot of pros to working for Dicks. Some of the people I worked with were great but other than that there were not many positives.

Cons

As a exempt manager you are scheduled for 50 hours a week right off the bat. But you will definitely end up working more than that I guarantee it. You will be expected to act as a sales associate more often than a manger, mainly because your payroll is so tight. This results in you being forced to put all of your managerial duties on the backburner as you are busy on the floor. I didn't mind this really, I enjoyed working with customers the only issue is that all of you managerial duties MUST (without exception) get completed. So, mangers end up working very long hours and/or coming in on days off to get caught up. This is not just during the 4th quarter, this is all year. This typed of arrangement is not uncommon in retail, but Dicks takes it to an extreme. You will work an average of 60 hours a week, and if you are unable to get everything done you will be made to feel as though it is your fault even if you are clearly doing everything you possible can.

Explore other reviews about DICK'S Sporting Goods

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy, flexible schedule with nice co-workers

Cons

Nothing but nice things to say about the company.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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