Toxic, young and failing managers - Cashier DICK'S Sporting Goods Employee Review

1.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros: employee discount on products

Cons

Cons: managers threaten daily (over the intercom radios) to write up employees and/or fire them if they aren't accosting customers with upsells, meaning when a customer says no to an upsell - employees are required to sell at least 3 more times in an effort to wear the customer down. This is toxic, creates a hostile work environment and is bad for customers. Employees refused breaks they are allowed by law to take. Also, this location violates ADA and discriminates. Critical and hostile work environment with lack of appreciation for employee effort and performance. Employees and customers are treated poorly - avoid at all costs

Explore other reviews about DICK'S Sporting Goods

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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