Easy to get into the store level but don't expect to move past the store level - Customer Service Specialist DICK'S Sporting Goods Employee Review

2.0
May 18, 2011
Recommend
CEO approval
Business Outlook

Pros

open 9am-930pm except holidays Flexible schedules

Cons

No possibility to move up in the company Management was quoted as saying that its impossible to go from a store job to a corporate position Will fire employees for loss prevention issues but nothing else HR is basically useless

Explore other reviews about DICK'S Sporting Goods

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy, flexible schedule with nice co-workers

Cons

Nothing but nice things to say about the company.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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