Very unfaithful company.. - Customer Services/Retention DISH Employee Review

1.0
Mar 2, 2014
Recommend
CEO approval
Business Outlook

Pros

15 years you might get your own parking space.

Cons

I been with the company for over years 10. I seen employees come and go. Managers directors you name it. Well this what its been going lately. I feel that dish has to many metrics, all they focus on just metrics and numbers. They don't care about the employees. Last month dish has come up with "PEP" Performance Expectation Plan. There's over 890 close to 1000 employees at the location I am at. At least over 500 employees are not meeting the goals. Its impossible to meet the percentage they want us to do. The metrics they have are consist of 10 metrics. But there's more then 10. Also feel like were in office space where one person does one mistake you have at least 8 to 9 different bosses asking why you made mistake. They make everything big deal. THERES also one big thing I hate about Dish. Its very stupid and very crazy. Does not matter if you been there working 1 or 2 or 10 yrs. But in order to get paid for holiday as example Christmas or Thanksgiving. You must work the day before and the day after in order to get paid for holiday. Also if you work on that day you must work 100% of the day. I feel that day before and day after has nothing to do with the holiday. I have work for other company's and they don't do that. Also what they would do if they new there's holiday coming up and if you have hours where you can take a day off. They would literally close the day so you can not be off. They been doing this for years. I saw one person at work lost holiday because they were 1 min late to work. The only reason they were late the pc was not working to log in. Now the pay, How everything is right with the economy. Does not matter what state your in. But for the job I do dish pays more at another state. They don't want to be equal across the board there equal implement those PEP across the company but there not equal to pay the same rate at other states. Dish has over 6 call centers here in the U.S. Also in order to get updo you must be at final to ask for it and must have a doctor excuse in order to ask for one. Other than that good look on having job after emergency call knowing that your children comes first when you have to be out because something to your children you have to be out for one to two days.

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

avatar
DISH Response
4mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

they give free food twice a month

Cons

horrible company, by month 5 i was the most tenured person on my team. we also were required to try and sell to families of people who were deceased instead of cancelling their account. then came starlink. i was never paid for any of my starlink sales or my referral bonus. micromanagement is a huge issue as well and if you cancel more then 2 accounts you essentially get put in time out to stop you from making money for the day. overall the worst large company of this size i have ever worked for. churn and burn type job as you will see they are always hiring.

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