Meh - Remote Tech Support DISH Employee Review

2.0
Jun 9, 2023
Recommend
CEO approval
Business Outlook

Pros

-Able to resolve issues is the best feeling ever -Information sticks to you -Easy navigation of programs -Incentives: Getting points for promoting/recommending and exchanging those points for items/ (Books, Kitchen appliances, grills, smokers, etc.)

Cons

-Not much support from coaches. They just talk to you about what you did wrong. -They try to imbed in your head to promote, promote, promote. -We have to make the older customers upgrade equipment because Dish is purposely making older equipment obsolete to the point that they HAVE to upgrade. Which in turn raises their monthly. And we take all the BS on that, btw. -Mandatory Overtime for everyone, or sometimes mandatory Approved Time Off. (its nice but that cuts into your paycheck) -A call center where you have to take the customer's bashing and still have to be respectful. That sucks for mental health. -Depending what state, you basically earn 3 hrs of PTO per paycheck. (Every 2 weeks. So that's 6 hours a month.) -Even if you're tech support, you still take customer service calls. So two jobs for the price of garbage. (I'm from TX, so I was paid $16.50/hr.)

avatar
DISH Response
3y
Thank you for taking the time to write a review. We appreciate hearing about your personal experience. From the top down, the key to our business is our commitment not only to customer service but to our team members, for whom we care very deeply. We strive to provide an environment where everyone feels valued and treated fairly. If you would like to provide further feedback, please email PeopleOperations@DISH.com.

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

avatar
DISH Response
4mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a good opportunity to make GREAT money. Even the base salary is okay.

Cons

I really don't have any. Yes, there are upset people but that's business.

See reviews by: Helpful|Rating|Date|All