Great Employer - Senior Quality Analyst DSS, Inc. Employee Review

Great company with great benefits

No cons at the moment.

- Competitive pay - Caring CEO (to an extent) - Fully remote for some roles

- Lack of communication between teams - Lack of structure and planning - A LOT of older people who are stuck in their ways - HR is a joke and lack empathy - MAJOR lack of diversity (saw a number of PoC subjected to a lot of microagressions and bullying tactics) - Gotta be a brown noser to succeed - Some employees have too much pull when it comes to team dynamics - Underhanded tactics and unethical policies to meet quotas and make the numbers pretty - HDHP is the only option for employee insurance which is surprising since majority of the executives and team leads are rapidly aging. The OOP is astronomical if you go to the doctor regularly - Benefits are meh at best; be prepared to spend A LOT of money OOP - They say you can add family members to the plan at a set cost but they make you go through hell and back to add them. HR can be very facetious when trying to access certain benefits they don’t want to pay for even though they offer it due to cost concerns