Solid - Sales Associate DSW Employee Review

3.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee discount on shoes and accessories (often generous compared to other retailers). Flexible scheduling, good for students or part-time workers. Friendly, team-oriented work environment at many locations. Light to moderate workload compared to other retail jobs. Opportunities for growth into leadership roles if you stay long-term. Exposure to fashion/footwear trends, fun for people who like shoes. Steady flow of customers but not usually overwhelming.

Cons

Retail hours, including nights, weekends, and holidays. Pay is often on the lower end for retail positions, especially for associates. High expectations for rewards enrollment and sales metrics. Repetitive tasks like stocking, scanning, and organizing the sales floor. Dealing with difficult customers, returns, and coupon issues. Limited full-time opportunities at some stores. Physical demands, like lifting boxes and being on your feet for long shifts.

Explore other reviews about DSW

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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