Worst Retail company I have ever worked at! - Store Manager DSW Employee Review

1.0
May 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Very busy Benefits 30% discount on Full Price Only Business Casual dress code. You can wear jeans and any shoe that is sold except casual sandals

Cons

Very physical! You will be unloading pallets and walking back and forth with stacks of shoes your entire shift! There are no planograms, so you need to figure out every week how to make shoes fit on sales floor. No payroll is given for shifting! During beginning of sandal and boot season you will get SLAMMED with boxes and it will not fit on your floor! Corporate does not care and expects you to figure it out. Surprise visits from Executives! If one thing is wrong, you will get reamed for it and written up. We lost 80 hours a week and never got it back during payroll reduction in 2017, and executives expect stores to have same standards.

Explore other reviews about DSW

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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