A survivable experience, but not something I'd do again. - Sales Associate DSW Employee Review

1.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Some of the pros are the 30% discount and the theoretically flexible schedule. All of the associates at least get along with one another, if not become friends.

Cons

The managers make working there unnecessarily tough. They aren't good at letting you know about policy changes, and then get annoyed at you when you don't know. They try to give you hours that are outside your availability and then expect you to find a substitute. They are very quick to criticize and slow to praise, which gives workers little insentive to perform. There is also no room for growth, since they don't promote store associates to managers.

Explore other reviews about DSW

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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