Tired of felling like I am being Fired - Assistant Merchandising Manager DSW Employee Review

2.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

dress code makes for a comfortable work environment great product to use the great discount

Cons

Schedules are crazy. Managers work so many hours that are not necessary. The negativity, stress levels, threats of complaints makes for such an unhappy experience. We never hear anything good. Everything is nasty and negative. The DM gives such unhappy visits and NEVER says anything nice or positive or congratulates you or your store on good results. RD visits are worse. High stress, a lot of hours, negative environment, old programs, crazy rules to satisfy customer complaints (open every register no matter what, cant tell customers you are closing), extended shifts that no one wants or likes, AFPW for part time people only.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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