Unsatisfying, pushy position with no commission - Anonymous employee DSW Employee Review

1.0
Nov 4, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount SHOES! Fun brand meetings Nice co-workers (where I worked at least) 2 out of my 4 managers were pleasant to work with

Cons

Low pay You have to literally hound customers to buy shoes and to sign up for the stupid rewards program. Headsets. NO COMMISSION! You are expected to entice customers into buying shoes and get yelled at over the headset when customers in your 'section' leave without buying anything! So what happens when you spend half an hour with a customer helping them stuff their feet into ten different pairs of shoes like a slave, and they end up buying a couple pairs? Absolutely nothing.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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