JUST WALK AWAY! - Anonymous employee DSW Employee Review

1.0
Nov 16, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is above minimum wage.

Cons

Hours are severely limited, sometimes just four hours a week, and they are based on how many customers you sign up for the DSW Rewards program. Headsets with the managers exhorting you constantly to push the rewards program, push sales, meet impossibly unreasonable sales and rewards quotas. The pressure never lets up. Rude managers who snap out orders, criticize staff over the headsets so that everyone can hear -- very humiliating. Very little or no training. You are expected to ask every customer if they are a member of the awards program, and if they are still speaking to you after you give them the spiel, actually having them fill out a form on the sales floor while they are just trying to shop. If you're looking for a part-time job with decent hours, managers who treat you with respect and do not play favorites, adequate training, and an occasional thank you for a job well done, this is not the place for you. RUN AWAY and don't look back. You can do better just about anywhere else.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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