Important Work Yet Extreme Office Politics - Senior IT Specialist DTCC Employee Review

2.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The work is very important for the financial stability of the organization and country as a whole. The company will always be in business.

Cons

Particularly within IT many people get hired, promoted, and fired solely due to office politics or for diversity checkboxes. The diversity is great at the company and important. However, many hires and promotions within IT are solely for meeting diversity checkboxes so some unqualified people end up in important roles. Also, many people that are in management roles are due to office politics and not due to being the best fit. A lack of cohesive collaboration and processes is also a challenge. People are regularly emailing people that sit next to them to cover themselves instead of having real collaboration. Another example, there's so much bureaucracy and different teams within IT that improving an internal workflow can take months. One time I passed on feedback in improving some processes and lack of collaboration to a senior leader in IT and they responded "What am I supposed to do" and immediately was dismissive even though the issues were all under their department. Individual contributers and front line managers don't want to speak their mind at risk of being targeted politically so the company has difficulty innovating and fixing some significant issues.

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DTCC Response
2y
Thank you for taking the time to write a review for DTCC. We're happy about your appreciation for the work that DTCC does for the financial markets. We will share your additional feedback with the appropriate department to ensure continuous improvement.

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5.0
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Pros

Very good work culture at dtcc

Cons

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4.0
Jun 5, 2026
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Pros

Internal Audit's work is meaningful and provides strong exposure across risk, technology and operations. Audits tend to focus on areas that truly matter from a regulatory and risk perspective, so you're not just checking boxes. There is a genuinely strong team culture. Colleagues are competent, collaborative, and willing to help, with a good mix of experience levels that make it a solid environment for learning. There is also clear investment in employee development. Managers often have regular career discussions, and there are ongoing efforts around training, including newer areas like AI tools and capabilities. Recognition is present, and people are generally acknowledged for strong performance. Overall, it's a strong place to build audit fundamentals, gain exposure to innovation initiatives, and develop credibility within financial services / internal audit.

Cons

Internal Audit's workload is consistently high, not just during peak periods. It's common to juggle multiple audits with overlapping deadlines, alongside continuous monitoring and other responsibilities, which can make it difficult at times. Processes can be very documentation heavy and sometimes feel rigid, which is expected in a highly regulated environment but can reduce efficiency. A significant amount of time can go into formatting, reviewing and aligning work papers to methodology. Some workflows remain manual, which adds to the overall pressure and limit efficiency.

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