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      DTE Energy

      Engaged Employer

      DTE Energy reviews

      DTE Energy - Customer Care Transaction Specialist DTE Energy Employee Review

      2.0
      Jun 13, 2016
      Customer care transaction specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the fact that this job takes care of their employees in the aspect that they provide food when overtime is needed. Room for advancements but it by seniority. Its is a union. There is tuition reimbursement. Benefits are awesome!!!

      Cons

      This job is not organized and some of the supervisors are very rude. They treat their contractors like crap. The pay isn't all that good unless you have been there for a while. Do not get pregnant are with child when hired this can count against you in the future. This job is not at all flexible unless you have been there for many years. It is best to stay to yourself or your problems and your information can become the talk of the call-center.

      Explore other reviews about DTE Energy

      5.0
      Jun 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company, good place to work

      Cons

      Very large, decisions are made from far above you.

      2.0
      May 21, 2026
      N/a
      Recommend
      CEO approval
      Business Outlook

      Pros

      As much as this company allows you to learn, use this opportunity for experience and for your resume so you can move on to better things.

      Cons

      Lots of micromanaging and also unfairness. Overwhlemed with work and training and bosses believe we got the time for all of it. They give certain people, usually the new employees, do more than their job title asked for because they don't trust them or because they take advantage. Older employees don't need to do such training because they are relatives. Severely underpaid and management believes getting a promotion with little pay and more overtime makes up for your title. Management believes they are better than you and don't like being at fault and give the most outlandish excuse for any problems that arise.

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