Secure Place to Work, Most Employees Stressed - Customer Service Training Specialist DTE Energy Employee Review

3.0
Oct 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Utilities will be around for a while, your job is secure. 401k match is good. Opportunity for advancement and building skills.

Cons

Company is poorly managed. Customer Service is filled with stressed and unhappy people who just want to leave

Explore other reviews about DTE Energy

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company, good place to work

Cons

Very large, decisions are made from far above you.

2.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

As much as this company allows you to learn, use this opportunity for experience and for your resume so you can move on to better things.

Cons

Lots of micromanaging and also unfairness. Overwhlemed with work and training and bosses believe we got the time for all of it. They give certain people, usually the new employees, do more than their job title asked for because they don't trust them or because they take advantage. Older employees don't need to do such training because they are relatives. Severely underpaid and management believes getting a promotion with little pay and more overtime makes up for your title. Management believes they are better than you and don't like being at fault and give the most outlandish excuse for any problems that arise.

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