Does DUMAC Business Systems, Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, DUMAC Business Systems, Inc. employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at DUMAC Business Systems, Inc.. This rating has been stable over the past 12 months.

How satisfied are employees working at DUMAC Business Systems, Inc.?

56% of DUMAC Business Systems, Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DUMAC Business Systems, Inc. 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at DUMAC Business Systems, Inc.?

Help Desk Analyst (6) , Helpdesk Technician (5) , Field Service Technician (3) , Installation Technician (3) , QS Help Desk (2) , Quick Service Support Analyst (2) , Technician (2)

What are the pros of working at DUMAC Business Systems, Inc. according to real employee reviews?

"The people you work with are great and many are willing to put in the extra hours to get the job done." ((in 12 reviews)); "Most of the employees are great we have each other to vent to or get help from." ((in 5 reviews)); "A few good coworkers." ((in 4 reviews)); "Shift differentials are great, and there are definitely advancement opportunities." ((in 3 reviews)); "Have had the flexibility to work from home or come into the office as needed." ((in 3 reviews))

What are the cons of working at DUMAC Business Systems, Inc. according to real employee reviews?

"You can't trust HR at all, they are just as bad as the management." ((in 10 reviews)); "Health insurance is a bit high." ((in 6 reviews)); "Arrogant managers" ((in 6 reviews)); "The work environment used to make up for the low pay, but as the company grows that becomes less so." ((in 6 reviews)); "Pay and benefits could be better" ((in 6 reviews))

What are the top reviewed DUMAC Business Systems, Inc. locations?

Syracuse , Edmond , East Syracuse , Oklahoma City , Durham , New York , Clay , Fort Worth , Tupelo , Las Vegas , Pittsburgh

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DUMAC Business Systems, Inc.

DUMAC Business Systems, Inc. reviews

Good Company to Work For - Tech DUMAC Business Systems, Inc. Employee Review

4.0

Jun 13, 2018

Tech

Recommend

CEO approval

Business Outlook

Pros

Overall, the employees and many of the managers are good people. it's nice occasionally getting free lunches (but not necessary. In the past we have gotten bonuses. quarterly, that helps. The local management is great, they are concerned about us significantly.

Cons

Now, don't get me wrong it's a great company to work for but, we have product lines that the expert is unknown outside of a select few in Syracuse (home office). They don't publish a list of SMEs. Management in Syracuse is not familiar with our current products. We are in the process of becoming a large company and the management we currently have is not what we need to grow fast.

DUMAC Business Systems, Inc. Response

Thank you for your feedback. We are working daily to improve processes and procedures that will hopefully resolve some of the concerns you have. HR does not run the company. We are responsible for people related items in an organization and since most items in a business involve people, HR can be involved in several different areas of the business on any given day. I encourage you to reach out to me or any of the owners if you have a concern that we can address. Thank you again for taking the time to provide feedback.

Explore other reviews about DUMAC Business Systems, Inc.

5.0

Dec 14, 2022

Tar

Recommend

CEO approval

Business Outlook

Pros

Great opportunities for advancement and growth.

Cons

None I can think of at this time.

2.0

Jan 12, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My coworkers are great. We have each other's backs and work together well. I love my job and what I do. Have had the flexibility to work from home or come into the office as needed.

Cons

The people higher than the managers and the owners. Company has had good flexibility about work location for the past 6 years. Suddenly bought a new building so now arbitarily decided everyone has to come back to the office. It's all about control and butts in seats. Company can't afford to lose more people but I suspect they will over this bone-headed move.

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