Shady! The company advertises their positions as customer service and "scheduling". Beware! They will hire you on under the pretense that you will be a customer service rep and will only be scheduling. You learn quickly that it is telemarketing and your job is constantly on the line if you dont schedule customers. They teach you to argue down a homeowner, even if they have never had interest in the company and a lot of the calls you make in outbound are from accounts from 8 years ago!!! They specifically say that they dont like to tell you much about what happens with the sales because they dont want you to feel guilty setting them up for a pushy sales experience! And they use their sweepstakes as a way to gain more customers, and even have you call OLD sweepstakes leads from up to 5 years ago to try to loop in homeowners that have already said MANY MANY TIMES that they're not interested! They will tell you that they are a family oriented company but they are just a money oriented company!