High Turnover and Bad Management - Patient Accounts DaVita Employee Review

3.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Onboarding team, teammates, the facility, location, and coffee.

Cons

The company takes advantage of the Patient Account Specialist. The job duties and workload are for "Analyst" yet do not compensate. Management will over work and bully teammates that are not favorites. Tons of favoritism and leaders would ban together to push out hard working colleagues. Managers are never around and make bad choices. When they are around they use foul language during meetings, leaders belittle each other, never prepare for their own meetings (then starts cussing), look half awake, and comes in late every day to avoid the team. No professionalism and makes teammates feel uncomfortable.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork and management Like the POD structure Hybrid position

Cons

Not being able to meet metrics due to patient cancellations

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DaVita Response
1mo
We appreciate you sharing this feedback. It helps us grow and improve as a team. We’d welcome a conversation—you can contact us at guestservices@davita.com or 1-800-400-8331 option 8.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Patient connections is rewarding work, great hands on experience, paid on the job training, training for PCTs is at least consistent.

Cons

12+ hour long hours, emotionally and physically taxing, unqualified management, poor communication, inconsistent scheduling, high turn over, very little amount of opportunity for movement within the company despite preaching that they encourage it. The culture and values are heavily spoken about with little to no enforcement. The position requires significant dedication to learn all the moving parts of the clinic.

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DaVita Response
2d
Hello, we work hard to provide the best quality of care. We would like the opportunity to work with you directly regarding this review. Could you please reach out to us at guestservices@davita.com or 1-800-400-8331 option 8 at your earliest convenience? Thank you.​
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