Customer Service/Call Center - Patient Service Representative DaVita Employee Review

Amazing culture, supportive of internal growth, rewarding career. Wouldn't see myself anywhere else.

None that I've experienced as a tech AND a manager. If you don't want to work for your achievements this is not the place for you. If you are a high performer and love to help others this is where you belong- work hard and be kind- that will lead you to be successful along the way.

Patient connections is rewarding work, great hands on experience, paid on the job training, training for PCTs is at least consistent.

12+ hour long hours, emotionally and physically taxing, unqualified management, poor communication, inconsistent scheduling, high turn over, very little amount of opportunity for movement within the company despite preaching that they encourage it. The culture and values are heavily spoken about with little to no enforcement. The position requires significant dedication to learn all the moving parts of the clinic.