Undeniable culture problem... - Account Executive Darktrace Employee Review

2.0
Apr 11, 2018
Recommend
CEO approval
Business Outlook

Pros

-Travel (You will be jet-setting 80% of the week in outside sales). You'll accumulate a decent amount of miles and hotel points -Young, intelligent, and amusing colleagues -Product is slick (at least its appearance...) and CTs are quite incredible -Free food on Fridays (lol)

Cons

-No respect or value for employees. It is 150% about numbers and projections. No matter how valuable of an employee you are or how much you contribute, at the end of the day, if a deal falls through (often times because prospect company either doesn't have the budget or is unable to commit at the end of the 3 week timeline in which management demands a decision), you're nothing -Favoritism in given salaries. The company only hires recent ivy league grads and you will not find much ethnic diversity -Quota is unreasonable and unreached by managers themselves -Solo travel (it gets lonely!) + no work/life balance. You are in charge of the prospect (cold call) to the close, essentially by yourself -Unethical culture encourages colleagues to backstab. Reps often make up information on the internal database in order to steal accounts. "Talked to Solutions Architect (for 2 seconds) at marketing event"= ALL OTHER REPS BEWARE: DO NOT TOUCH. -Commission plan is not favorable -No 401k plan -No company card. There were occasions when I was in 4 different hotels and 5 different cities in 5 days. Without getting my expenses back for about 3 weeks, I was uncertain I could afford montlyy rent. Not a great job if you don't have a good/allowing credit card right off the bat -Micro-management at its finest. Get ready to be called by your boss 10x a day, requesting 24/7 updates on information you already sent them hours before OR to reprimand you for flying at 4:30PM (an hour before the offices close) when that is the only flight that will allow you to get home before midnight -You WILL harass undeserving potential clients -Management uses tactics of stress and "fear" to up the numbers -You will be taken advantage of. All you are is just a number - a pawn to make rich guys richer

Explore other reviews about Darktrace

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good culture and great tech sales exposure

Cons

lack of internal promotion path, just overall lack of vertical career trajectory

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Cons

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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