Incredible technology, tough sales process - Account Executive Darktrace Employee Review

4.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Darktrace is like the Wild West of sales & cyber security. There will be many opportunities for you to make an incredible amount of money and you really get out what you put in. The technology is very interesting, and it is the perfect opportunity for you to get your feet wet in a booming industry with little to no experience fresh out of college. If you are okay with a high intensity environment, this is the place for you. You are rewarded strongly for your effort and success, and there are little rules or roadblocks in the way to stop you from making good, good money.

Cons

If you do not have any previous sales experience, this role will be nearly impossible. There is an incredibly steep learning curve, and training does not help as much as it needs to. You will be thrown into the fire quickly and without much support, and this is why Darktrace tends to have such a high burnout rate after training, hence some of the 1-2 star reviews I think. If you are not prepared to swim, you will sink quickly as there is not much support for you once in the field. Lean on your coworkers, and find a more experienced rep to lean on for questions/advice. The internal CRM is abysmal and is quite literally it’s own living organism - it will do whatever it wants, shuts down often, and is a pain to navigate. However, when you get used to it it becomes manageable. You WILL be seen as a number and not a name. Management is adamant about numbers. This is a British company, not American. High intensity, high volume, and long hours. You will be expected to perform at your peak but you will be rewarded for it. Don’t be afraid to reach out for help when you need it.

Explore other reviews about Darktrace

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good culture and great tech sales exposure

Cons

lack of internal promotion path, just overall lack of vertical career trajectory

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Cons

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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