A Decent First Step Into IT - DC Technician DataBank Holdings Employee Review

3.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

-A decent work culture -Large amount of PTO -Great place to learn depending on experience -Great coworkers, very nice people

Cons

-Pay is below average for the role -Very slow to hire when they are understaffed, the turnover rate for their DC techs has been increasing -Long hours and a heavy workload depending on which site you are located -Difficult to schedule PTO due to the scheduling of work, typically your shift mirror will have to fill in and work 60hr+ weeks to cover for you

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DataBank Holdings Response
3y
Thank you for sharing this feedback. Being a Data Center Technician is a demanding role, but it’s the lifeblood of our company, and we want you to know how much we appreciate the contributions you make every day. Growing from 20 data centers to over 65 in a just a few years is both a challenge and an opportunity. As we integrate newly acquired facilities, we are working as fast as we can to simplify processes and deploy new automation technologies to make things easier for our DCTs. But this rapid growth is also creating new career paths and opportunities for our front-line staff. DataBank prides itself on maintaining an entrepreneurial and fast-paced work environment, but we absolutely want employees to have a healthy work-life balance. That’s why we’ve invested so much is a culture of rewards and recognition, paid time off, volunteering opportunities, incredible benefits and learning and development programs in addition to compensation. But if you are having trouble securing PTO, please contact HR and we will intervene. We know how important it is for anyone in your role has an opportunity to refresh and recharge.

Explore other reviews about DataBank Holdings

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I have reliable coworkers and a boss who actually cares for their employees.

Cons

You accrue PTO so you start with 0.

3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

liked my team good flow

Cons

Culture is bad. Bad communication between teams. they don't want to hear problems.

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DataBank Holdings Response
1d
Thank you for sharing your feedback. We’re glad to hear you valued your team and workflow. While we’re proud of the culture we strive to build at DataBank, including our employee ownership program and recognition as a Best Place to Work in 2025 and 2026, we understand experiences can by employee and appreciate your comments/feedback on communication and team collaboration. Feedback like yours is important as we continue working to improve the employee experience at DataBank.
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