UNETHICAL CIRCUS - Customer Success Manager Datadog Employee Review

1.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Office is nice and modern. Feels “cool,” but mostly just a distraction to make you give your soul to this place.

Cons

- Pay is a joke. CS does the work of account managers/sales reps but gets barely anything beyond a tiny bonus, even when you bring in more revenue than actual sales reps. - Management is completely clueless. Dictatorial, threatening, and obsessed with metrics while completely ignoring employees. - Everything is “mandatory.” Meetings, trainings, SKOs, they track attendance like it’s a game, no exceptions for being sick or having a disability. Absolutely illegal. - SKO sessions were pure theater. Mandatory attendance is scanned and points counted, not learning or growing. - The in-office policy is insane. No flexibility at all. - Most of the glowing 5-star reviews you see? Probably bots. No context, no real insight. Don’t trust them. - Turnover rate is INSANE, but guess what? You can’t find this information anywhere.

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Datadog Response
4mo
Thank you for sharing your feedback. We are very concerned to hear about your experience, particularly regarding your concerns about management practices and workplace accommodations. We take such reports seriously, as they do not align with our commitment to a respectful and inclusive environment. We encourage you to provide more details through our anonymous third-party reporting channel, EthicsPoint: https://secure.ethicspoint.com/domain/media/en/gui/52231/index.html so our teams can investigate these matters fully. We wish you the best in your future career.

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5.0
Jun 16, 2026
Recommend
CEO approval
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Pros

Collaborative and positive work culture with high ceiling for growth

Cons

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4.0
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Recommend
CEO approval
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Pros

Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

Cons

The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.

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