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      Datadog

      Engaged Employer

      Datadog reviews

      Toxic Culture- Management/Leadership and Workload Need Improvements - Customer Success Manager (CSM) Datadog Employee Review

      2.0
      Feb 12, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer a comprehensive benefits package, including health insurance, wellness programs, and catered office lunches three times a week (but no 401k). The company's innovative products also provide valuable experience in the tech industry.

      Cons

      Despite the strong benefits, the company does not cover parking expenses, leading to additional personal costs. In-office attendance is monitored via IP addresses, but there is no accessible method for employees to track their own in-office days. The workload is often overwhelming, with too many accounts assigned, leading to burnout. There is a perception of favoritism within leadership, which affects team morale and advancement opportunities. Compensation is considered low relative to the demanding workload. Additionally, promotions are challenging to obtain, and managerial support is lacking. Notably, after submitting a disability accommodation request, I was let go, raising concerns about the company's commitment to supporting employees with disabilities.

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      Datadog Response
      1y
      Thank you for sharing your experience. We appreciate your feedback on both the positives, such as our benefits and innovative products, as well as the areas where we can improve. We take concerns about workload, compensation, and transparency seriously. Fairness and equity are important to us. We continuously assess our policies to ensure employees feel supported in their roles and have clear pathways for growth, and we are always looking for ways to improve communication around promotions, assignments, and management support. We are committed to fostering an inclusive and supportive workplace for our employees. If you have additional concerns regarding your experience, we encourage you to share them through our anonymous third-party provider, EthicsPoint - https://secure.ethicspoint.com/domain/media/en/gui/52231/index.html Your feedback helps us improve, and we appreciate the time you took to share your perspective.

      Explore other reviews about Datadog

      5.0
      Jun 16, 2026
      Sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative and positive work culture with high ceiling for growth

      Cons

      Growing pains transitioning from a grass root sales motion to an Enterprise motion

      4.0
      May 18, 2026
      Commercial account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

      Cons

      The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.

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