2.0
Aug 19, 2015
Former employee, more than 3 years
Palm Springs, CA
Recommend
CEO approval
Business Outlook
Pros
Strict SOPs make goals and procedures easy to follow Corporate office is knowledgeable and easy to reach When company starts in a new hotel, they bring in a task force to ease the transition
Cons
Seem to put emphasis on money, rather than guest service Systems and procedures are archaic and have tons of paperwork