will encourage you to work overtime - Student Support Advisor I DeVry University Employee Review

2.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

It was my first full time job out of school. They hire with minimal work experience so I would say it's an easy entry level position to dip your toes in

Cons

Don't expect to take a break. You will have incoming and outgoing calls all day and expect quantity over quality. Don't go in trying to give students the full support they need. You will be burnt out on day one. I spent my Sundays dreading the following week.

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DeVry University Response
3y
Thank you for taking the time to share your feedback. During our interview process, we strive to provide all candidates with a comprehensive understanding of the responsibilities for each role. We understand this role has heavy phone responsibility and while some individuals thrive in a phone-intensive environment, we realize it may not be the best fit for everyone. We believe in transparency and value the well-being and job satisfaction of our employees. We do our best to ensure that candidates have a realistic understanding of the role before joining the University. If there was any miscommunication, or if you have further thoughts on how we can do better during our process, we encourage you to reach out to us and provide this feedback to Talent_Acquisition@devry.edu. Thank you once again for your time.

Explore other reviews about DeVry University

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

DeVry Day was a wonderful example of our positive culture, meaningful work, and commitment to making a difference. Welcoming and congratulating graduates allowed me to celebrate their achievements firsthand and witness the impact of the support and resources DeVry provides throughout their educational journey. The event created a sense of community, recognition, and pride that reflected our dedication to student success. Seeing graduates and their families celebrate this milestone reinforced how our work contributes to helping students achieve their goals and create better futures for themselves

Cons

This event was nothing but spectacular!

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DeVry University Response
3w
Thank you for taking the time to share your experience and for your more than 10 years of dedication to DeVry University. We are delighted to hear that DeVry Day reflected the positive culture, meaningful work, and commitment to student success that we strive to foster every day.
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, good benefits, paid time off & the pay.

Cons

They say it’s not a KPI based position but it is. They will not give commission because they say we should be in it for the students and not numbers but the position is solely based on numbers. This is not a warm, team friendly position. Even your team mates are in competition with you. You will work two Saturdays out of the month and sometimes even Sundays and they still won’t be satisfied with your work ethic.

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