2.0
Aug 30, 2010
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
The handouts and boasts of esigned/systematic procedure for customer service techniques are impressive to read... A "model template" for companies to follow.
Cons
DNC boasts of their designed/systematic procedure for Guest-stewardship...aka GuestPath. but...they're missing the real potential of enhancing their most valuable asset...their employees.