Good luck - Customer Success Specialist Deliverect Employee Review

1.0
Dec 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Hybrid work options (although they will complain that people don't come to the office - particularly the leads who come to the office every few weeks)

Cons

1) Management is hand picked based on ability to be at company "parties" instead of their ability to lead. Leads have no product knowledge (most of them are friendly with the founders and some are literal their family members - for example product managers) which leads to decisions that don't actually work in the actual day to day operations and meetings with supposed experts who can't answer any questions regarding the product. 2) Bonuses for your work and payslips will always be wrong - check your payslips twice if not thrice. 3) They will push for you to receive your bonus via stock options so they don't have to pay taxes... Red flag.. 4) As mentioned being a social butterfly is the preference for promotions (both lead and team leads openly said that if you don't join their parties you won't get promoted - even though these events often occur after work hours and are not paid). 5) Along with that expect slow HR and complaints to your team lead if you have any negative comment to make. 6) Salary is average-low specially considering the complex system that Deliverect is, but the CS Lead - who is still employed btw will tell you during meetings that you are paid very well... 7) You won't need to work too hard or even pay attention to what you're doing. If you're well liked and have no ability to judge anything critically your ability to do your job will never be questioned.

Explore other reviews about Deliverect

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

A very supportive team, clear onboarding, helpful guidance, good communication, and a positive work environment.

Cons

Nothing significant so far, maybe some processes could be even more streamlined as the team grows.

4.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Big attention to culture and people

Cons

Very intense and fast paced

See reviews by: Helpful|Rating|Date|All