Commission plain "ain't what it used to be" - Account Executive Dell Technologies Employee Review

3.0
Jan 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Remote home office, name recognition in marketplace; strong products

Cons

long hours; unrealistic quotas; if you make your quota one semester, you'll be penalized the next by a huge bump; payment plan includes recoverable draw; internal resources have been significantly cut back. You're asked to do more with less.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge company with opportunities to grow and work with other teams

Cons

The multiple time zones and countries meant a lot of night or early morning calls. Also layoffs were and are pretty regular.

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Looks good on a resume. Benefits.

Cons

Within two years of working for Dell Small Business, they've cut our commission rate at least five times, cut our base salary by over $10,000, had all sellers RTO, and blocked any moves within the company outside of SMB, all while increasing KPIs. Meaning more work and less incentive. The managers have almost no pull and are used as messengers to deliver bad news every couple of months. I would never, in good faith, recommend that any of my friends or family work in this department.

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