The politics at the upper echelons are horrific! - Service Account Manager Dell Technologies Employee Review

3.0
Nov 3, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits continue to be quite worthwhile and I am glad to see that these have not been diluted. There are many pockets where leading-edge technology is being pursued but one will end up at one by dumb luck rather than career planning.

Cons

Lack of information about what is going on, constant change to justify middle-management's effort to remain relevant in a changing market. We are told to adjust to change yet nothing changes beyond additional administrative/bureaucratic process changes. NO integration (only lip service) between Legacy Dell and Legacy EMC which makes career growth impossible. You cannot jump from one legacy organization to the other. As a result, there are a lot of yes-men in the organization.

Explore other reviews about Dell Technologies

5.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Good work life balance

Cons

hard communication hard to get promoted

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good first job out of college. Get good sales experience but jump ship after your first year. Good work life balance. People in the office are great.

Cons

Experience is heavily influenced by your account set and manager. Leadership is moving towards a more KPI focused outlook, where talk time and number of dials comes first, with the revenue you bring in coming in second.

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