how do i feel in dell - Senior Technical Analyst Dell Technologies Employee Review

3.0
May 28, 2010
Recommend
CEO approval
Business Outlook

Pros

good package as compared to most of the contact centers, good for freshers, u get discount on laptops

Cons

the promotion ladder is too long, every operational department has to sell but the incentives is pea nuts as compared to other centers

Explore other reviews about Dell Technologies

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge company with opportunities to grow and work with other teams

Cons

The multiple time zones and countries meant a lot of night or early morning calls. Also layoffs were and are pretty regular.

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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