3.0
Sep 21, 2021
Former employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Good benefits Ok salary A lot of positions have been made fully remote
Cons
The overall focus on internal statistics in tech support is overwhelming and distracting. It causes techs and engineers to waste time playing the stats instead of getting to do their job or upskill. Although, anyone who becomes skilled above average in a technical position will probably leave sooner rather than later, as there is too much company politics in the way of progression.