If You Are Selling Deloitte's Service - Start Licking as Many Boots as You Can Fit Into Your 60 Hour Week! - Business Development Executive Deloitte Employee Review

1.0
Apr 22, 2009
Recommend
CEO approval
Business Outlook

Pros

First, I want to say I worked in Sales, selling Deloitte's professional services. I was not on the Accounting Audit side of the house. So my comments are reserved to that area of the firm alone. Best Reasons: Looks good on your resume. Best benefits of any company i have ever worked for. Any job is better than "no job" in this economy.

Cons

There is NO SALES CULTURE - PERIOD. The politics there are beyond anything you can imagine. And I have worked for other large cut throat companies. It is totally about WHO YOU KNOW - and has nothing to do with WHAT YOU KNOW. If you do not find a partner that serves as a benefactor of sorts - you are dead in the water. The EGO's of the Partners are indescribable. Honestly, after you learn what it takes to get to that level, you can better understand why they think they are GOD's. The entire sales management team - throughout all sides of the house - the entire organization is made up of 'lifers'. They have not personally been in front of a customer since 1983. The sale reps are made up of total SLACKERS who have the ultimate skill "tenure". They have tried to hire new blood but either they quit or one of the partners makes it their goal to get rid of them. It will NEVER CHANGE,. I worked there a year, and when I took the position two previous colleagues reminded me that they had worked there, both made it about 5 years. They quit because of the reasons above and the constant internal competition. That was when I knew I was in trouble. Both of these gentlemen had not been with the firm for over 10 years and every issue they described was still there and growing. I knew then, that things were never going to change. Your competition within the firm is 10 fold of what it is from any outside competitor. This competition includes numerous other sales reps, Sales Mangement does not have the "Guts" for lack of a better word to divide it up and take certain services out of the established reps bags. And the fierce competition continues with people who are not even in sales - their compensation plan has no provision for a commission., they have nothing to gain and absolutely needs the help of a true sales professional to win the deal but because many times they are on a partner track, they feel it is necessary to cut you and anyone else they can out so they can APPEAR TO HAVE MADE THE SALE all by themselves, thus receiving all the glory. Finally, if you are a CPA, hey, it may be the best place in the world to work. But trust me, if you are in sales you will hate it. You will work 50/60 hours per week and in the end you will not have accomplished much. One conference call after another, and an endless search for approvals, (even to make an initial call into an established account) you cannot 'sneeze' without getting approval from the partner on the account plus anyone else that has something to gain. As a salesperson, you are at the bottom of the barrel,. You will not be respected.

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Cons

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Aug 4, 2014
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Pros

These folks know exactly what they are doing. They set high standards, and consistently deliver. Their project expectations and planning is excellent. The top level management folks are extremely smart and have a great sense of vision and planning. If you go to company social events (which are very frequent by the way), it is quite easy to have conversations with upper management people (Partners). Deloitte's hiring pattern is very consistent. For the young starters, they hire smart, well spoken, and subtly aggressive candidates. They have excellent training and knowledge management. They have a well oiled and empowered HR and Tech Support group. Things get done pretty fast. Their paid time off program is really great, and pretty straight forward. No messing about. They have a big social responsibility program that encourages volunteering. It also presents a great opportunity for youngsters to take event organizing responsibilities. This can be very very useful. Once, I volunteered for an event where we painted rooms for an orphanage center. There was a young guy who did the organizing. We were 10-12 people, with 3 senior executives actually doing paintwork. Quite unique. I have personally seen that Deloitte's top talents tend to start young, spend a 3-4 years, then take a hiatus to pursue a Graduate Degree (typically an MBA). The firm sometimes re-hires these consultants after their MBA with generous financial incentives. They offer much better packages to folks graduating from top universities. Sometimes they can offer huge joining bonuses. I worked in the IT consulting division.They tend to get top-end projects. On projects, the average age seems pretty low. A lot of 20-somethings, then there are a handful of 30-40 year old people and some senior Management folks. Beginner salaries can be a bit low. (which is expected. It takes some time to build credibility in the Consulting business) Overall, a great place to start your professional career. If you pay attention, you will get seasoned very quickly.

Cons

Work-life balance can become poor, especially during tight project timelines (This is expected in the Consulting Business). The employees have a significant amount of "firm-internal" training and knowledge contribution tasks. There are annual goal expectations. It can get tedious if you continuously work on high demand projects. There is intense competition, especially during targeted promotion/milestone years. There can be some backstabbing. It's part of the experience. It is not as bad as it sounds, and seems manageable. A lot of times, being young and inexperienced has it's flaws. The company has a simple way of seasoning consultants. They get pushed into high pressure situations, and they learn fast, and quickly start managing their own work. But they tend to be blind towards intricate details, especially in complicated IT product implementations. This has an interesting effect. If someone is able to do the hands-on work, everyone else tries to piggy-back on that person for their actual work. The hands-on guy gets overwhelmed, and others try to use him/her as a key resource. -- I personally went through a crunch project, and found a number of people "managing expectations" (piggy backing), while a handful of people actually knew the end-to-end solution and did the hands-on work. This created a lot more work and mental anguish than needed. Because of the expressed pressure, the hands-on guys have a hard time building and growing their reputation and subsequent performance evaluation rating. This also affects the project execution timelines. IMPORTANT: Make sure you thoroughly read through your employment agreement and understand the implications. In recent years, they have started hiring for specific projects ONLY. This falls under a particular "AMS service line". In this case, if your assigned project gets into a problem, you are exposed to the risk of employment termination. Their HR and Management are very helpful, and they will try to get you a new project. But there are several constraints like location, your skills, and limited time. I went through this, and it was somewhat unnerving. This was one of the reasons I ended up leaving the company.

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