Pros
The only good reason to work at Delta is to be able to travel.
Cons
Management is too worried about their own jobs to worry about you. The only time they speak with you is when you've done something wrong or your numbers are hurting them with their own management. You might go days without even seeing your manager. Everything you do is monitored. From how long your breaks and lunches are (and when you are allowed to take them) to your time spent handling each customer and the ratings they give you through surveys (which most of the time is based on the impression of the company as opposed to you as a worker). If any of those numbers deviate, it's noted on your record and will hurt any chances for promotion. No work-life balance. You might be stuck working mandatory overtime announced on the day-of. And if it snows and you can't get to work? Still your fault. Someone in your family dies? Two days off, that's it. Pay is absolutely horrible based on work load. If they need workers for mid level jobs, they provide "Temporary Duty" assignments under the guise of "development". It's a great way to lower costs by having low level workers doing high paying jobs but maintaining low level pay. Honestly, no amount of travel is worth the stress and low pay. It feels AMAZING for the first year or so, but once you peak behind the curtains, it's really not a great place.